The move was welcomed by iFixit, a tech goods repair business, which tweeted: “We’re thrilled to see Apple admit what we’ve always known: everyone’s enough of a Genius to fix an iPhone. The company said additional parts and repairs for the iPhone 12 and 13 would be issued later next year. Customers who returned the broken parts for recycling would receive a credit towards their next purchase.Īpple added: “For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.”Īpple said the service would also be made available for Mac computers that used M1 chips, which went on sale last year. “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer.Īlthough the accompanying press release was illustrated with people fixing a phone at their kitchen table and work desk, Apple said the service would not be for have-a-go handset engineers but for “individual technicians with the knowledge and experience to repair electronic devices”.įirst, customers should consult an official repair manual before ordering the necessary parts, Apple said. The service will start by offering parts for the screen, battery and camera, the bits of an iPhone most commonly brought in for fixes. However, covering the iPhone 14 Plus does cost. Starting in the US in early 2022 and then the UK and other countries, a new online repair store will offer more than 200 individual parts and tools for repairing the iPhone 12 and iPhone 13 handsets. Getting it for a brand-new iPhone 14 Pro will cost 9.99 a month or 199 for two years, the same price it used to cost to cover an iPhone 13 Pro.
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